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Using Electronic Mail for Job Search and Career Planning

by  Robbie Miller Kaplan

Electronic mail (e-mail) has revolutionized the way we communicate and it is extremely useful when seeking jobs, pursuing career plans, and positioning yourself for a future career move. It is a quicker and more accessible way to contact individuals and locate information but, if not used wisely, it can take up far too time - yours as well as your recipient.

Many individuals who rarely write letters think nothing of sending numerous messages and requests to strangers and acquaintances. We've all had the experience of returning after a day or week off and finding an avalanche of electronic mail, each message awaiting a response.

While it's important to use good manners at all times, it is especially so when you are looking for help, information, and support. Electronic mail is less formal than written communications but users must still follow basic guidelines for courteous communication if they are to solicit a favorable response; we refer to this as "netiquette," an informal code of acceptable behavior when using the Internet.

Always begin your message with a salutation, whether it be dear, hello, greetings, or hi, using the recipient's name whenever possible. If the recipient does not know who you are, introduce yourself next and then state the purpose of your e-mail. Be honest in your request and show appreciation for the recipient's time. Close with your name. If you are interested in the recipient reviewing an attachment, request permission before sending one.

Check your message carefully for spelling, punctuation, and grammatical errors. It is easy to make mistakes when using the keyboard quickly. Capitalize when appropriate but don't use all uppercase, commonly referred to as "shouting." Keep it professional by avoiding smiley faces and common e-mail abbreviations such as BTW (by the way) and TIA (thanks in advance).

You'll find many individuals are receptive to using electronic mail and it may expedite your search or career plans. Electronic mail may be your recipient's first and only impression of you; make it a good one.

Watch for announcements of Robbie's new book!