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Eights Tips for using Nonverbal Communication
to Make a Positive Impression

by Robbie Miller Kaplan
Your body language delivers a powerful message and experts say that your nonverbal
messages have a greater impact than the words you speak. Increase the effectiveness of
your verbal communication through positive body language.
- You never get a second chance to make a good impression; enter a room with confidence
and good posture.
- Smile; friendly and warm gestures go a long way in promoting a congenial atmosphere.
- Extend your hand and give a firm handshake; avoid weak, limp, and bone- crushing
handshakes.
- Make eye contact; whether speaking with clients, colleagues, customers, managers, or an
interviewer, maintain eye contact through your conversation.
- Take a seat in close proximity to your client, colleagues, customers, managers, or
interviewer. Choose a firm seat where you can maintain your posture. If it is a conference
table, don't take the seat at the head of the table unless you are chairing the meeting.
Take a seat at the other end of the table or the sides; the seats right next to the head
of the table are considered the least powerful seats.
- Speak clearly and modulate your voice.
- Use hand gestures as they'll make your more expressive and dynamic; avoid wringing your
hands or shaking your fingers.
- Dress appropriately for your audience.
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